Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks. ...susan henshall
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Would not use again although delivery was free waited far to long 2 weeks ...Peddarsway bed and breakfast
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
...Barry Driscoll
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless. ...Ondemand Plumbing
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Delivered as advised ...Andy Reed
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery. ...ROBERT MURZINSKI
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May cost more but service is excellent and quick delivery even when free. ...Weston Sailing Club
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