|Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
|Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
|From order to delivery and quality of goods, everything went as smooth as a babys bum.
|Arrived on time , exact product as described
|Excellent service. On time, well packed and in good condition.
|Great communication, delivered on the date quoted, best price. Would recommend.
|Service, product , delivery etc all very satisfactory thank you.
|Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.