Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...John Hinks
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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I received what I ordered. It was what I was looking for. Thanks ...richard easson - Findhorn Village Centre
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...Stefano Bittante
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making. ...Graham SMALLER
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service. ...Keith Richards
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