excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again
...James Reynolds -
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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A great service. Nick H
...Nick Hawksley
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished.
...Clive Prew
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.
...Ventilation Centre Ltd
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Great service, next day delivery as promised. Many thanks.
...Steven Nathaniel - Barlows UK Ltd
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered.
...Rosemarie Bradshaw
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option.
...Roy Cullington
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!
...Derek Davies
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£
£1133.01 
