Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean
...Maurice Kean
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel
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Good communications and service.
...Michael Greenwood
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Delivered , fast and to desired destination. No issues
...M.I Electrical Contractors
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Hi..
I received my order nextday,,: thank you.
...arkersel
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Excellent delivery and progress reports thank you.
...ERVIN AMASTEEL
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Exxcellent price and fast delivery
...Alistair Mackenzie
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Very efficient service! Delivery was made day after order was placed - Brilliant!
...DONNA JENKINS
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£
£1133.01 
