I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !
...Debbie Parr
|
Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
...David Doyle
|
Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
...Eric Agar
|
Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
------------- -----------------------------
Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
|
very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
...Karen Alexander
|
About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service.
...Barry Coleman
|
Tremendous product and great service.
...Sean Ramsden
|
Very helpful to urgently find and deliver a part.
...Michael Boden
|
Excellent service - many thanks
...Ian Gruar Ltd
|
£
£686.38 
