Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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I cannot comment on the basin itself, as the plumber still has to fit. The delivery was exceptional. I missed the van in the morning but the driver put a personal note through the door with his phone number which I called, and he delivered on the way back to the depot. That is terrific service. Well done Inverness!
...Alexander GORDON
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What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012.
...Pamela Cunningham
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Excellent service from ordering to delivery
...Alwyn Keith Good
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Efficient and prompt despatch
Product as expected
Easy ordering
...stephen watts
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No problems, which is as it should be.
...Steve Cox
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks
...Wendy Smith
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.
...Vitor Ferreira
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks.
...Colin Hiscox
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Thanks
Please note only three knobs fitted out of six sent
Any help
...George Egesi
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£
£686.38 
