|The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you.
...Mr R Murdoch
|As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
|Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
|Excellent product Sales support and Delivery!!
|everything was smooth ... arrived perfect - many thanks
|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|Thank you. Recieved my order quickly, and very happy with your service
...Mrs Edith gomessebastiao
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Great service, competitive pricing. Would definitely recommend MyTub to others.
|Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd