|Excellent service and good communication.
...Dr Andrew Dodd
|All delivered without hitch
...Mrs Susan Marshall
|Fast service - all OK - Thanks a lot.
...RAYMOND GLENN NASSEY
|I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.
|The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
|Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
|The order was processed and received with no problems in a good timescale.
|Thank you MY TUB! You are really doing a great job. It took a couple of minute to solve my problem.
I am waiting for the parts.
One more big thank you! Best regards,
...DAN IOAN NEGRU
...Specialised Conservatory Systems Ltd
|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.