|Excellent customer care and service from your front office staff.
|Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
|Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
|Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone
|Thank you for your prompt and efficient service. You kept me up to date as to when our order was despatched and the delivery date was spot on!
I will most definitely use you again.
...Venson Automotive Solutions Ltd
|There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
|Very happy with the service thank you.
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!
|Excellent service from initial enquiry through to speedy delivery. Thank you.