|Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!
|Great service, kept fully informed.
|excellent service throughout and a good price.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|Excellent service - arrived very promptly.
...Carole Richardson - Chichester College
|Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
|Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.
|First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.
|I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.