I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey. ...Mrs. D. Eustace
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Friendly and helpful staff. Parcel arrived on time as promised IPP ...Philip Hembrow
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All fine. Good service. ...Robert Curtis
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Ordered and delivered the next day. Very pleased. ...kbr
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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Excellent service with good communication throughout. ...Stephen Webster
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Great service, item was a good price and delivered quickly.
Also very good communication. ...Pcb technical solutions
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Goods arrived ahead of schedule - emails not. ...James Breeton
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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