|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Just fitted items and work great - mytub cheapest on web that i could find thanks.
|Great service - right product turned up when promised despite the snowy conditions. Thank you.
|Nice easy trade thank you
...Gary Mills - Decorum
|Excellent friendly service, good communications, quality products .... and the best prices around!
|Turned up on the date stated, it was the correct part which was fitted as per the video. The job was a good one and cheaper than other sites.
My first port of call if I need something similar.
...JOSEPH G FLAHERTY
|Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
|Good service & great pricing.
|The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
|Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!
...J J A VAN WEERELD