|Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text
...stephen - SW Mechanical Ltd
Products very good.
Service was very slow on this occasion ---you said you had problems
getting the parts
|Thank you superb prompt and attentive service, will definitely shop with you again.
...Mrs Pam Croft
|Very Pleased with product and service, and very good communication.
...Mr T Stubbings
|Order received in time given. Good service. Thanks.
|thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you
...Bryan w Bentley
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!
| Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
|very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel