|Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
|very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
|Excellent value - no hassle ordering.
...M R Rutter
|My order was dealt with in a very efficient manner, and when I did need to speak to a member of staff, they were helpful and offered good advice. My order was delivered on time and well packed. I would use Mytub again. Thanks for your good service.
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
|Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience