brilliant service, would use again and reccommend to my friends. ...jennie williams
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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First Class service and very helpful all delivered on time as promised ...EIC LTD
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey. ...Mrs. D. Eustace
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you. ...Octavian Galla
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great customer service and communication. Competitive prices too. ...Charles Nicholls
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again ...Fenwick Ltd
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