|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|good price speedy delivery kept me informed about each stage of delivery would defo use this company again
...mrs susan wareing
|I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
|Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
|Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.
|Very good service, correct items, delivered promptly.
|Replacement kit is fine. Damaged kit returned to courier. Thanks.
|Next day delivery for a part for a forty year old gas fire. Very impressive.
|Great service, item was a good price and delivered quickly.
Also very good communication.
...Pcb technical solutions