MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
|
My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
|
Very prompt service. The only thing there was not an invoice in the box. ...Elizabeth Logan
|
Excellent prompt service & delivery of my shower rail kit ...Inhabit Property limited
|
Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
|
I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you ...IAN FORRESTER
|
Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
|
Thank you for your quick response.
Look forward to doing business going forward ! ...Cargill Meats Europe - Cargill Hatchery
|
Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
|
Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...Paul Hickling
|