Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account. ...Catherine Clark
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Excellent value for money compared to other sites, would not hesitate to use your company again ...Sandra Coxell
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ...Aditya Gupta
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it. ...John Mellon
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Exellent service,will use again ...Angela Hill
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS ...LEE NORFOLK
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I am impressed with your service all end. Pricing is very competitive, I like the free delivery over £50. Packaging was immaculate.
I had a problem with a mytub order years ago when I was starting out as a plumber. So unfortunately I have avoided you since. But, I thought I would give my tub a go again and very pleased. Will use again! ...Rachel wilkins - She-Plumbs Brighton
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