|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|knowledgable and helpfull staff and delivered as per instruction v.good!
|Excellent service throughout, no hesitation to recommend to others
|Turned up on the date stated, it was the correct part which was fitted as per the video. The job was a good one and cheaper than other sites.
My first port of call if I need something similar.
...JOSEPH G FLAHERTY
|Received item and happy with product, but delivery took ages. Thanks
|hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
|Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks.
|Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose
|What an excellent service!
|Great service at reasonable price.
...Colin Mendelowitz - CJMPM Limited