I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
|
This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy. ...Peter
|
Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM ...David McLeod
|
It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
|
Excellent service from ordering to delivery. Well done ...Terence Gill
|
Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford. ...William Peter Radford
|
The service was brilliant and the staff so helpful. ...Wendy scott
|
Very happy with the prompt service. ...JEREMY TONKIN - RWC
|
Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David ...David Pedder
|
An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
|