|Excellent service and good communication. Product available same day and very competitive.
|Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!
...Miss Danielle A Johnson
|Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...Yorvik Electrical Contractors Ltd
|i was looking for a panel to fit my poise spa bath and was having real problems but this one is perfect, easy to fit, looks good, at a good price and with free delivery within 3 days.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
|Quick delivery and excellent quality product and value for money
|Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
|this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended.