|We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
|Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
| Good quick service, nicely packed and very good communication.
Many thanks, derek
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
|Easy ordering good service.
|Great item at a great price, Delivery time could be improved.
|Fast and efficient - items arrived even sooner than expected! Thanks.
|Good speedy service. A*
|Very good service and a good price. I would deal with My Tub again.