i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy. ...Mike Walton Property Maintenance
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend. ...Mr Greenwood
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It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor. ...Ian Stewart - Stewart Property Services
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged. ...Linda
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT! ...Brooms Park Ltd
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger ...Roger Styring
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