Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury ...M.B.Services
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Whole process was very efficient and easy.
Good price, good delivery.
No problems.
Just as it should be! ...MHServices UK Ltd
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the two thermocouples arrived quickly and safely ...richard henderson
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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Good prompt service, very well priced as well cheaper than prices quoted by local suppliers ...Steve Greenland - Seaforth Services Ltd.
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Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...R Walden
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Item arrived on due date. Thanks ...jeannie gailey
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Good value, good delivery costs, a little long wait though. ...Brian Kerr
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