A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save £20 ...V M Building Services Ltd
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience ...Jeff Jones
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!! ...Suzanne Jenkins
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service. ...Chris Herbert - Mr
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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