|prompt delivery, good service with regular updates. 5 star
|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|I ordered the D-shaped shower rail from Mytub, and have to say I'm really pleased with the quality of the shower rail - and it looks great over our shower bath!
The service we received was great (I'm sure I spoke to Christine on more than one occasion), and would have no problem recommending your company to my friends.
|Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !
|Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again
|EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN
|Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,
|All delivered on time and in good order.
|Customer services excellent and product great - would use again.
...Mrs Suzy Francis
|Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.