We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...Iain ONeill
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Excellent price and service . ...Warwick Currie
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Great service - right product turned up when promised despite the snowy conditions. Thank you. ...Jenny Beard
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ...gavin johnston
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Great service very happy with the item thank you. ...Mark edmonds
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Good communications and excellent service again. ...Caroline Steel
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...Callum B
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Keen price. Excellent service ...CM Dawson
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