|Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
|First class deliver. very pleased with item thank you
...Mr Malcolm J Martin
|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|five star service
|Competitive prices, good communication though delivery time was longer than initially expected.
|very good company to deal with, swiftly delivered and the unit was as requested
|Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.
...Mr CJ Wynn
|Exactly what was required, on time and reasonably priced.
|Excellent service and communications