|Service is top notch could not of done any better thank you
...keith Thompson - Mace
They are made to order and can take up to 6 weeks – my ‘find’ was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock – so that’s when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email – others would have dragged their feet.
Most of all the ‘mrs’ thinks I’m a star – brownie points for me…..which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues
|Order arrived on time thanks, very helpful staff when placing order.
|Order was delivered very quickly and efficiently.
|I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
|Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|Received order on time as promised. Excellent service
|Superb service. Everything exactly as quoted
|Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.