Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround.
...David John Akerman
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott
...W. K. Scott
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
...John Cahill
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends
...les green
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Great service and fast delivery. I spoke to Debra and she was very nice and provided the information I was looking for. I was kept up to date with progress at all times. I would definitely recommend this company and also would definitely use them again! Thanks for your very good service!!!
...Kashif Hussain
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst.
...Dave Mills
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Efficient, knowledgeable and keenly priced - what more could you ask for!
...John Cruickshank
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services
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Very good communication on progress and correct product arrived on the day promised. Thanks
...Adrian Holmes
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£
£686.38 
