I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies.
...Robert Abbott
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Provided a great and fast service for the item I ordered, highly recommended
...Peter Craig
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK.
...David Mundy
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.
...Mr Tim Green
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended.
...MR RAYMOND C CLARKE
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
...Anthony
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
...Raymond Sowden
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Good price and service. Delivered within the timescale promised.
...Peter Devine
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£
£686.38 
