Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
|Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.
|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Excellent delivery and progress reports thank you.
|Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.
|Brilliant communication from my tub and product just the ticket!
|Order very easy. Item received fast and on time. Thank you
...Mrs L M Parker
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|very good service will use again , highly recommended
...platters harunu tercan
|Thank you, for your super fast and great service.