Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
|I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again.
|Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery.
...Mr S Grant
|very quick a bit expensive for such a small ttem but good service
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|Everything as described, and provided helpful updates on delivery date.
|I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
Nice job boys.
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
...Paul Philippe NUTTIN
|great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
...steve fiddes - rexel
|Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.