EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A
...EDWIN ELLIOTT
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
...Lee Headington
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Product was delivered speedily and on time. Efficient service - thank you
...Alan Marlow
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very helpful quick service, thank you
...Linda Hadden
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good service all-round
thanks
Andy
...Andy Scott - Cliftons
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!
...Michael Healy
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you.
...D.Jacobson
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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£
£686.38 
