|i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
|Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long.
...a f plumbing and heating
|Fantastic service and fast delivery.
Thanks very much.
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
|Prompt and efficient service, just what you want. Will be happy to recommend to others.
|Efficient & excellent service, very impressive. Keep up the good work.
|The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.
|Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you
...Presbytery Guest House
|Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day
|Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.