|Very pleased with service and product, thank you
|Good service. Completely satisfied.
| Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
|I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|arrived on time
just what was wanted
...mr andrew r dartnell
|Order delivered promptly. Good value for money.
...Mr Graham John Jeffery
|Very good value and delivered in good time. I would definitely use My Tub again.
|Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
|Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.