|A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again.
|Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
|The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
|Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.
|My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future.
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Excellent service at a good price very happy.
|SERVICE - GOOD QUITE FAST IN RESPONSE AND DELIVERY
PRODUCT - GOOD IN QUALITY AND PROPER PACKAGING
WEBSITE - VERY FRIENDLY.
...Eddy Sujanto - PT. Erritec Perdana
| I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
|Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer