laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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Good communication. Appreciated. ...George Brown
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all. ...GORDONS ELECTRICAL SUPPLIES
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Excellent price and fast delivery, thank you!!! ...Ian Parfett
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first time user,very good service,competitive price,received 31111
thanks
Stan ...Stan Dooley plhtg
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In time. In budget. Many thanks. ...Sergey Danilov
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ...Chris Flack
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
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