Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you. ...Paul Cartwrig
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Good service, order received in time stated. ...william arnold
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise. ...Malcolm Drysdale
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...Alan Jackson
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order arrived ok thank you all good ...Dave Millen - Pandora Estates
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service. ...Natsanet Mehari Haile - Focal Point General Trading LLC
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side. ...michael shearing
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs. ...Edwin Crouzieres
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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
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