Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
Excellent communication so i could keep my customer upto date
...dan morgan
|
First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option.
...Roy Cullington
|
Good communication and very quick delivery. Will definitely order again.
...Chris Shepherd
|
A good service all round, thank you
...Patrick Jacob
|
A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.
...Grahame Arnold
|
From order to delivery and quality of goods, everything went as smooth as a babys bum.
...Allen Dodd
|
Excellent service. Highly recommended. Thank you
...Jason Webb
|
All good, thanks.
...Palmer
|
delivered as promised in good condition thanks
...Mark Brown
|
£
£47.87 
