We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub. ...Lucy Black
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order ...Mr Ike Phiakkou
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excellent service. ...Megabrain investments Ltd
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Arrived as described.
Would use again and recommend to others.
Many Thanks ...Angus Woolley
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It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again. ...Brian
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks. ...Henry Duncan
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