Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you. ...Anna Evans
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Hi I G Fatih got my order well received thanks in advance for cooperation ...G Fatih
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Great service, supplied exactly what I needed. Highly recommend. ...Jeffrey Alan Steeden
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Received our order promptly and as described. Delivery was made on the date promised. ...Brian Hoar
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...Alasdair Fisher
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful ...Trevor Utting
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Order arrived within stated time - Good service! ...Dave Sanders - Dartington Crystal Torrington Ltd
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excellent service would use again ...karen bromfield
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Excellent value and great customer service. Thank you ...Keith Day
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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