Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions. ...Richard Higgs
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Very happy with the service
Goods arrived as promised ...Anthony Roberts - MINACK MECH MAINT
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Thanks, bit slohw delivery, but good service, good prise. Thans again ...Marios Boiler Service
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again. ...Beryl Reddington
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Excellent customer service ...samantha hastings
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Excellent prompt service & delivery of my shower rail kit ...Inhabit Property limited
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Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith ...Keith Hughes
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Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business ...Toni donati
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