Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub ...Lynn Frances Andrade
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Quick sevice with reasonable prices. ...FlightSafety INt Uk Ltd
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mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you. ...Total Hygiene Ltd
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Delivered a day early, cheapest price on the internet. ...Nicholas Jones
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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I am highly delighted with the service you provide ...LYLE HANDYSIDE
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