Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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Goods delivered as described.
Would use my tub again. ...Alison McDonald
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excellent service agents also very helpful thanks. ...MR LAMI EL-NAKIB
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order was fine...exactly what was expected. ...c farmer
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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Hi,
Item delivered in good order very quickly, excellent service.
Thanks ...David Smith
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So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
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Good delivery, prompt efficient service ...Aquasolve
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