Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy.
...Enigma Interactive Ltd
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives.
...Sue North
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much
...Andrew Bates
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v.good,service
would use again
...sarah gill
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Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
Bests Regards
Jean Pierre
...HOAREAU Jean Pierre
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.
...Thomas Walford
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance
...Adrian Jarvis at rspb
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.
...Jane Franks
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
...Graham Morris
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£
£89.51 
