|Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
...Mrs Simone Icke
|great service, quick delivery and informed at every stage of the order, will use you again.
|Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex
...Mrs A Cutts
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
|I ordered a part which arrived when promised and was the right part. Sorted. thank you
|Excellent service, part received within 2 days. Many thanks
|Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath.
...Man Pan Wong
|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
|Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.