I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Good service & great pricing. ...John Lees
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
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Top customer service. ...David Gillanders
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Good service, fast response to questions and efficient delivery. Thanks. ...Stuart Mackrell
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler. ...M Browne
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Good service,goods as described and delivered on time ...Leon Benjamin
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Order received promptly. Customer service excellent. ...Susan Broadbent
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very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
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