Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly.
...Lisa Foley
|
An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
...Paul Hodgins
|
Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks.
...geoffrey mcknight
|
Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
|
Excellent service - excellent price - highly recommended!
...Malcolm Andrew
|
The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
|
Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!
...Nick Wynne
|
Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
|
Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
...Timothy Hayton
|
£
£342.09 
